When it comes to getting good service, there’s nothing better than the real thing. We’ve said it before, and we’ll say it again: your vehicle is more than a hard-working, famously reliable piece of modern machinery – it’s a business on wheels. Plus, when you rely on it for your livelihood, you’ll want to keep it well-serviced and on the road as much as possibly, here’s how:
Experience, knowledge and passion
When comparing a genuine vs non-genuine service, a genuine service is more beneficial to your truck due to the ability of the technicians to provide an accurate diagnosis of any issues. This is due to their access of the most up-to-date Hino technical servicing software and information.
Here at City Hino, this is done through the in-depth Hino online workshop manuals. These cover absolutely everything that your model Hino currently has and needs, plus our technicians have direct access to Hino factory support. Getting you back on the road quicker.
We also have our own dedicated diagnostic scan equipment that is specific to the Hino truck range. This allows our technicians to actively test individual systems, monitor live data and diagnose any issues, sometimes even before they occur.
Service technician training
We pride ourselves on our technician training. Our service technicians are trained onsite and also travel to the purpose-built Hino training centre at Hino HQ in Caringbah, Sydney, to go through a comprehensive technical training programs that covers all aspects of the entire Hino model range. Training is conducted by highly-skilled industry professionals who know more about every Hino model than anyone else! We’re proud to shout about this, because you don’t get this kind of support and expertise with a non-genuine service workshops.
Budgeting for your truck
Most manufacturers have introduced service agreements to allow you to budget for one regular monthly fee over the lifetime of the agreement, which means the chances of unexpected costs are minimal. We’re no exception. Hino has introduced Capped Price Service, meaning it is now possible for you to budget ahead and control your operating costs.
Longer warranty for longer support
To keep your business on the road, our City Hino genuine servicing also ensures genuine parts are used, which could be a huge contributing factor to savings costs when owning a vehicle. Using genuine parts ensures you’re using the right part for the right conditions, the availability and range of parts are greater, performance is enhanced and you get better support for older vehicles.
As a company we offer a three year / unlimited kilometre warranty on genuine parts when serviced through us, with the option of extending the warranty to five years.
Just like putting on your seatbelt, when the benefits and ease far outweigh the costs, there’s no reason not to go with a Genuine Dealer.
To find out more about servicing at City Hino, or to book your next service online, contact our service department today.